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Feeling sick?

You have many options for getting care when you don’t feel well. Knowing where to go to get the right care for your needs is important. It can also save you time and money.

If you’re sick and need care, these are your options:

Your regular doctor’s office

When you’re sick, if you don’t have a medical emergency, the best first step is to go to your regular doctor. Your doctor knows you and your health history. Your doctor will also be able to do your follow-up care.

If you don’t have a regular doctor you may not be able to get an appointment right away. Use one of the other options below. Once you feel better, you should find a regular doctor. That way you’ll be able to make an appointment the next time you’re sick.

The Culinary Health Center has a primary care department if you need a regular doctor. There is no copay to see a primary care doctor at the Health Center.

Urgent care

If you’re sick and it’s after hours, or your doctor’s office is closed, urgent care might be what you need. You should go to an urgent care center if you have a health problem that can’t wait until the next day, but is not life-threatening. There are several urgent care centers around the city and some are open 24 hours. You will have a $40 copay.

Emergency rooms

If you have a life-threatening problem, go to the nearest hospital or call 911. An emergency room can provide care for severe health issues such as:

  • chest pain
  • difficulty breathing
  • stroke
  • head trauma
  • severe bleeding
  • loss of vision

If you go to the emergency room you will have a $350 copay.

Do you need to stay at the hospital?

If you need to be admitted to the hospital, your doctor or the hospital must get pre-authorization first. If you’re admitted in an emergency situation, the hospital must get approval within 24 hours.

Our care management team, Nevada Health Solutions (NHS), can help you get the care you need when you’re in the hospital. It also eases your transition back home. Call 702-216-1653 for more information.

Do you need surgery?

If you need surgery for your health problem, you may have the option to get it at an outpatient surgery center instead of in a hospital. You will not have to stay overnight. There’s a $250 copay.

Nevada Health Solutions (NHS), can also help you both before and after your surgery. Call 702-216-1653 for more information.

Call 911

If you or a loved one have a medical emergency and can’t drive to the hospital, call 911 for an ambulance. It’s always best to call 911 for emergencies like a heart attack or a stroke. Paramedics will start life-saving treatment on the way to the hospital.

You should call 911 if you:

  • have trouble breathing
  • have severe pain or bleeding
  • have impaired vision or
  • feel like you’re going to pass out

If you’re taken to a hospital emergency room by ambulance, you will have to pay 25% of the cost of your ride.