What is self-pay?
You have to work 240 hours every 2 months to keep your benefits (that’s about 30 hours a week). If you don’t work enough hours, you can pay us for the hours you’re short. This lets you keep your health benefits.
If you worked no hours in 2 months, you can do a “full self-pay” for all 240 required hours.
If you are on maternity leave, you can also self-pay for up to 9 consecutive work periods. Call Customer Service at 702-733-9938 to make a maternity leave self-pay.
How will I know if I haven’t worked enough hours?
You will get a Self-Pay notice in the mail. You must make your self-payment before the due date to keep your benefits.
When do I have to pay?
Pick the months below that you’re short hours to find out the due date for your self-payment, and when you’re covered.
May 1 to June 30
July 1 to August 31
September 1 to October 31
November 1 to December 31
January 1 to February 28/29
March 1 to April 30
How much do I have to pay?
You pay the same amount that your employer pays.
Use the calculator below to check how much you need to pay for your missed hours.
Enter the number of hours you worked:
How do I Self-Pay?
There are many ways to make a self-payment.
Pay by phone
Call 702-733-9938 and follow the prompts.
Pay by mail
Send a check or money order to:
Use our drop box
You can put your payment in the Customer Service drop box at 1901 Las Vegas Boulevard South. Look for the Customer Service door. It’s suite 107.
Follow this link to make your self-payment online.
Pay in person
Bring your payment to Customer Service between 7:30am and 6pm Monday through Friday.
Forms of payment
- Money orders
Most major credit cards
- American Express — We don’t accept American Express
Things to know about Self-Pay
- You can’t use self-pay to become eligible for benefits. It’s only to keep your benefits once you have them.
- For each hour you’re short, you pay the same amount that your employer pays.
- Self-payments are due at the end of every even-numbered month. This means February, April, June, August, October, and December.
- You can only make 6 self-payments in a row. That’s 1 year total.
- If you’re short hours and choose not to Self-Pay, you’ll lose your benefits.
- To become eligible again, you have to restart the process. This means you have to work 360 hours within 3 months to be eligible. You’ll also have a 1-month wait again.